Privacy Policy

Last updated: 24 August 2026

Private Power respects your privacy and is committed to protecting the personal information you provide when using our website, contacting our team, requesting a quotation, or making an enquiry about our services.

This Privacy Policy explains what information we may collect, how we use it, how it may be shared, and the choices available to you regarding your personal information.

1. Information We May Collect

When you interact with the Private Power website, we may collect information that you voluntarily provide to us, including:

Your name
Email address
Telephone number
Company or organisation name, where applicable
Project location
Details about your energy, water, irrigation, electrical infrastructure, generator or maintenance requirements
Information submitted through enquiry, quotation or contact forms
Any other information you choose to include when communicating with us

We may also automatically receive limited technical information when you visit the website, such as your browser type, device type, IP address, pages visited and general website usage information.

2. How We Use Your Information

Private Power may use information collected through the website to:

Respond to enquiries and requests
Discuss your project requirements
Prepare or follow up on quotations
Provide information about our services
Arrange assessments, installations, servicing or maintenance
Communicate with customers regarding active or previous projects
Improve the functionality, content and performance of our website
Maintain website security and prevent misuse
Comply with applicable legal and regulatory obligations

We do not use information submitted through our website for purposes unrelated to our business operations without an appropriate reason or your consent where required.

3. Contact and Quotation Forms

When you submit a contact form or quotation request, the information you provide is used to understand your enquiry and allow our team to contact you.

Submitting a form does not automatically create a contractual relationship between you and Private Power.

Please avoid submitting confidential, financial or highly sensitive personal information through general website contact forms unless specifically requested by our team.

4. Cookies and Website Analytics

Our website may use cookies or similar technologies to support website functionality, understand how visitors use the site and improve the overall user experience.

Cookies may be used to:

Remember basic website preferences
Support website functionality
Measure website traffic and performance
Help identify technical issues
Understand which pages and services visitors find useful

You may be able to control or disable cookies through your browser settings. Disabling certain cookies may affect the way some parts of the website function.

5. How We Protect Your Information

Private Power takes reasonable administrative and technical measures to protect personal information from unauthorised access, loss, misuse, alteration or disclosure.

However, no website, internet transmission or electronic storage method can be guaranteed to be completely secure. Users should therefore take reasonable care when submitting information online.

6. Sharing of Personal Information

Private Power does not sell or rent your personal information.

Information may be shared with trusted service providers where necessary for legitimate business purposes, such as:

Website hosting and maintenance providers
Email and communication service providers
Website analytics providers
Professional advisers
Contractors or technical specialists involved in delivering an agreed service

Where third parties process information on our behalf, they should only use that information for the purpose for which it was provided.

We may also disclose information where required by law, regulation, legal process or a lawful request from an appropriate authority.

7. Third-Party Websites

The Private Power website may contain links to external websites, social media pages or other third-party services.

Private Power is not responsible for the privacy practices, security or content of websites operated by third parties. We recommend reviewing the privacy policy of any external website before submitting personal information.

8. How Long We Keep Information

Personal information is retained only for as long as reasonably necessary for the purpose for which it was collected, including:

Responding to enquiries
Managing customer relationships
Delivering services
Maintaining appropriate business records
Meeting legal, accounting or administrative requirements

Information that is no longer required may be deleted, anonymised or securely archived where appropriate.

9. Your Privacy Rights

Depending on the laws applicable to you, you may have the right to request:

Access to personal information we hold about you
Correction of inaccurate or incomplete information
Deletion of information where there is no longer a valid reason for retaining it
Restriction of certain uses of your information
Withdrawal of consent where processing is based on consent

If you would like to make a privacy-related request, please contact us using the details below.

We may need to confirm your identity before processing certain requests.

10. Children’s Privacy

The Private Power website and services are intended for customers, businesses, property owners, farms, organisations and project developers.

We do not knowingly seek to collect personal information from children through this website.

11. Changes to This Privacy Policy

Private Power may update this Privacy Policy from time to time to reflect changes to our website, business operations, technology or applicable requirements.

The latest version will be published on this page with the updated date shown at the top.

12. Contact Private Power

If you have questions about this Privacy Policy or how your personal information is handled, please contact:

Private Power

7 Telford Road, Graniteside
Zimbabwe

Telephone: +263 77 231 4268
Email: info@privatepower.com